Posted by: ShiyanKoh | 05/16/2010

Civil service? A Holy Order.

On Friday, Dr. Goh Keng Swee passed away. He had served Singapore as Deputy Prime Minister, Minister of Defense, Education, Finance, as well as at the Government of Singapore Investment Corporation (GIC) and the Monetary Authority of Singapore (MAS).

From Dr. Goh’s final speech in office:

“To the New Guards soon joining us, may I say this:  Welcome to you.  Some of you will discover before long that you have joined a Holy Order that expects total commitment from you.  That will be your moment of truth.  You will then regard the present condition of the Republic not as a pinnacle of achievement but as a base from which to scale new heights.”

I have nothing but respect for the old guard of civil servants who built modern Singapore – To my friends who do the daily hard work of government, thank you.  You make me believe in the Platonic ideal of a Republic even as I worry about it’s unstable equilibrium, and the dangers of complacency.

Posted by: ShiyanKoh | 05/10/2010

Malcolm Baker’s prescription for Happiness in Life

Our very sarcastic Finance professor’s parting words of wisdom – Enjoy!

1. Exercise everyday

2. Get lots of sunshine (take Vitamin D)

3. Plan regular time with family and friends

4. Seek daily/regular satisfaction in your work

5. Live close to work (commuting empirically leads to unhappiness)

6. From WB: Be fearful when others are greedy, greedy when others are fearful (just to not sound too squishy)

I was fortunate to spend this past weekend in Louisville, Kentucky at the invitation of a schoolmate to witness the famed Kentucky Derby. Apart from the glitz and excitement of the Derby itself, I enjoyed seeing where he grew up. There is something about a person’s hometown that adds color and some context to who they are.  I loved the rolling hills of Kentucky, covered in bluegrass (which apparently comes from the high calcium content of the soil thus making the racehorses legs strong!), the stately homes of brick with porches, even the thunderstorms and lightning that reminded me of my native Southeast Asia. I was reminded of just how large and vast and diverse America is. Louisville, Kentucky looked like a foreign-country to my Northern California-trained eyes. And there was the spectacle of the Derby itself with women in dresses and fantastical hats, men in seersucker suits puffing on cigars and drinking bourbon-based drinks – I could have been in a Mark Twain novel but this was a real place! All this while the general Derby attending population was rocking shorts, t-shirts and rain boots while toting coolers and lawn chairs to set up in the infield for the day.

Future Derby Winner?

It was the 136th Kentucky Derby and you could sense tradition all around the place, from the breeding manager at Hermitage Farm who spoke of past Derby winners with reverence, reciting each horse’s lineage like a passage from Genesis, to the crowd’s enthusiastic singing of “My Old Kentucky Home” prior to the race, right down to the multi-generational dancing at the Pendennis Club‘s post-Derby party.  I wonder what it would be like to come from such a place.  My first thought when I arrived at the airport was “There are no Asian people here! And a strange preponderance of boat shoes, madras and pastel colors!”

I’ve been thinking about places a lot recently – possibly driven by the slight dismay of realizing that most people assume I’m American when that’s not how I think of myself (my new tagline is Singaporean core with American user interface!) – as well as having to think about where to spend the summer, and where to work post-grad school. It raises the issue of where home is, and where I want to be when I “grow up”. The longer I’m away from Asia, the harder it will be for me to return, I suspect. I’ve had versions of this conversation with many international students at HBS, and some folks have opted to use the summer to return home (Canada, Nigeria, China, Germany) to see how they like it. And even as I am indisputably Singaporean, I find myself starting to feel kind of Californian, or at the very least, like a Bay Area kid.  Some people know they will return home – I have no such certainty about where I will end up – can I only live in what the Economist terms “elite cities“?

I think about my close group of college friends, and I don’t think any of them are going to end up where they grew up. Their hometowns don’t offer them the type of work they want to engage in, or the activities/restaurants/amenities they’ve come to enjoy. Yet there is something about being a community of people who’ve known and loved you your whole life that is missing from places like New York, London or Hong Kong which by and large are cities teeming with young peripatetic professionals.  The onus is on us to build our own communities, establish our own traditions and create something that is more than just a place to hang out for a couple of years. When do you become from somewhere, rather than just living there?

Posted by: ShiyanKoh | 04/25/2010

Common sense, vigorously applied

Between 1990 and 2010, the CAGR of Danaher’s stock price of 20%. Over a 20 year period!

For those of you who don’t know Danaher, they are a US-based conglomerate that has grown mainly through acquisitions.  Over the last 20 years, they have not only outperformed traditional diversified industrial peers like Honeywell, Ingersoll-Rand and 3M, but also well-regarded conglomerate GE and of course the holy grail of investing, Warren Buffet’s Berkshire Hathaway. Pretty incredible! You read the case and they go into great length about the Danaher Business System (DBS), which just sounds like the Toyota Production System, and more specifically the concept of kaizen, or continuous improvement, applied across different manufacturing businesses. “It just sounds like common sense” you think to yourself, yet what can explain this outperformance over such a sustained period of time?

Danaher CEO Larry Culp was in my classroom, and when it was his turn to describe DHR’s secret sauce, his answer was “Common sense, vigorously applied” I love it. This is a company that has made process improvement an art, and truly believes that building a managerial mindset of continuous improvement is ultimately the most important piece of the DBS. Imagine if even your janitors are thinking of ways to save money, be more efficient, do stuff BETTER. How awesome would the world be then?

The other bit I really enjoyed about Larry’s comments was when he was asked about Toyota’s recent product recall woes, and what Danaher could do to avoid similar situations – his thought was that they forgot to be humble, and that it is a challenge to walk the line between confidence and humility, and to err on the side of humility. I asked him after class what was the most important thing he’d learned at HBS, or conversely the most misguided thought he’d had coming out of business school. He mentioned that as a student, he hadn’t really given as much weight to the importance of HR/recruiting and people management, and that now he spends a lot of  time on it and thinks it is so crucial for success.

(A related but somewhat tangential note – For those who haven’t read it, check out Carol Dweck’s book Mindset which is analogous in approaching the notion of continuous improvement at the personal level)

I’ve been meaning to write about this topic for awhile now (The disclaimer upfront is that my old firm is an investor in Twitter but I don’t think that changes my conclusions any, other than I got to spend a lot of time thinking about it). I get a lot of questions/comments on Twitter that range from “How do I use this thing? to “Who cares what someone ate for lunch?” to “Twitter has totally changed the way I consume information”. I find that once I explain how I use Twitter, people are generally intrigued and more open to trying the service.

Believing impossible things, or a willingness to look at data that contradicts your deeply held beliefs

So I believe that innovation occurs at the intersections. This is not a particularly new, nor necessarily innovative idea – but I find that as we get further along in our careers, we tend to become subject matter experts, digging deeper into our particular verticals. In order to stay on top of our domains, we consume information that is both broadly and narrowly related to our area of focus. We are rarely at the intersections of multiple spheres or of conflicting ideas. It becomes increasingly challenging to broader one’s media diet to encompass other fields and areas of inquiry. Yet as business leaders (or any sort of leaders), one of the most valued qualities is the ability to entertain and evaluate different ideas, processes and people. Yet if we surround ourselves with more of the same, how do we keep those novelty-receptors sharp?

“Alice laughed: “There’s no use trying,” she said; “one can’t believe impossible things.”
“I daresay you haven’t had much practice,” said the Queen. “When I was younger, I always did it for half an hour a day. Why, sometimes I’ve believed as many as six impossible things before breakfast.”
–Alice in Wonderland–

The key to being willing to explore new ideas is consistently exposing yourself to new ideas and maintaining a willingness to look at data, even when it contradicts your deeply held beliefs. The question is, how do we diversify our information diets? Here is where Twitter offers a solution:

I view Twitter as a hive of mobile content-producing/consuming nodes, with each tweet of 140 characters approximately the length of a newspaper headline.  More often than not, the tweet contains a link, which acts as a pointer to a full-length article somewhere on the web. By scanning the list of tweets first thing in the morning, I am directed to content that I would not otherwise consume in my standard diet (WSJ/NYT/Tech and venture specific newsletters). The follower model allows me to easily add and remove people from my diet. I can see what items are being re-tweeted, which is like a vote of confidence as multiple people I follow see fit to re-broadcast something across their own follower networks. It is a low-friction way of sampling new content. If someone tweets excessively about their lunches, I unfollow them. It is a simple meritocracy of content creation.  The strength of Twitter is that it allows new content creators to emerge and be referred across all those interested in the topic. Not only can their content be consumed, readers can engage the writers by using the @reply function – it is possible to talk with and ask questions of complete strangers.

Twitter search and the usefulness of #hashtags

When I want to find out about an event that’s happening right now, I go to Twitter Search and watch the millions of mobile nodes updating in real time. I can watch Pac-10 sports, or follow Chile earthquake updates. I can even follow the backchannel conversation occurring at conferences/talks I’m attending. Often, these backchannel conversations enrich the actual event with data being supplied as panelists speak, links being provided to papers referenced etc. The hashtag convention that evolved of appending tags e.g #SXSW (for South by Southwest) to tweets allows you to sort through the waves of information to find those relevant to an event or topic. It can also be fascinating to track topics in real time as people add to the body of knowledge that has been created.

If you think of a pointillist painting, each tweet is like a tiny dot, almost meaningless by itself, but when you see a body of tweets, the image it is painting comes together. The actual, verifiable “truth” of each tweet becomes less relevant as you get enough scale to the data. Watching the Mumbai terror attacks or the Iranian protests via Twitter was eye-opening and terrifying.

What about those silly people who keep telling me about what they had for lunch? Or as the demotivators say about blogging, ” Never before have so many people with so little to say said so much to so few”! And my response is of course there will be drivel. But the beauty of the follow model is that you don’t have to follow anyone who stops creating valuable content for you. So it shouldn’t matter to you that others are having nonsense conversations. You don’t have to “listen” to it. Just pick the people and topics that interest you.  I follow a broad-range of tech/VC/food/science/economists/Singaporeans/activists who I don’t know personally, sometimes disagree with, but still often point me to interesting content.

So – coming back to why this should matter to MBAs. I think as managers, we will always be presented with novel situations that we may not have learned about or seen before. Keeping the novel idea muscles toned will help us be better and more effective managers. Try it! Start with a mix of people you probably agree with and those you most likely do not. It is an assault to the senses, but I’m convinced there is value in just understanding the diversity of thought that exists.

“We are in a community each time we find a place where we belong” -Peter F. Block-

So one of my obsessions is the topic of community – how modern society sometimes makes it hard to build and sustain rich connections with non-family members, and even with family members, as we job hop, travel and move to the furthest reaches of the globe.  Having lived away from home for 9 years at this point, I’ve worked fairly hard to build a community of people that I can count on. Communities take work, investments of time, emotional energy, not a whole lot of money though! The importance of community was brought home to me last night in a different way.

Last night I attended a screening hosted by Stu Maddux and Barrie Atkin of GenSilent, a documentary on elderly LGBT people who go back into the closet to survive the healthcare system. Stu showed us clips from the movie, which will be released at the Boston LGBT Film Festival May 8 – 10, 2010. It was an issue I had never given much thought to, and the stories Stu is telling through his film are really moving, because many of this generation lost their families when they first came out of the closet, in traumatic and it seems irreparable ways. They are less likely to have children, and as they age, face the prospect of having to go back into the closet due to their fear of homophobia as they seek help from nursing homes, assisted living facilities, home-health aides and the like. They may not have communities or their communities have dwindled as their peers pass away.

Stu and his fellow panelists Lisa Krinsky (LGBT Aging Project) and Gail Horowitz (Wade Horowitz LLC) shared eye-opening stories of LGBT seniors who prefer suicide to entering nursing homes, and yet offered hope as they spoke of the progress that had been made educating healthcare professionals on how to be sensitive to LGBT elders.

Stu comments on the importance of intergenerational relationships and the rich history and stories that elders have to share resonated with me as I think of my own grandmother and how important she has been in my life. One of the peculiarities of being in graduate school is being surrounded by people who are all roughly your age. I miss the texture of living in a multi-generational community of aunts, uncles, cousins, small children, grandparents and elders.

One of the questions asked in the Q&A was – Why Boston? First the fact that MA is further along in senior citizen services than other states, and second the idea that this would have more resonance for a larger percentage of the population because it ISN’T in San Francisco. What could be more staid than Boston, MA? =).

Check out the film if you’re in Boston, I’m sure there will also be screenings around the country. And go out and make some older and younger friends =).

Posted by: ShiyanKoh | 02/02/2010

Portugal is not a bad outcome…

Bahrain – The GCC’s Portugal?

Briefly – Population ~1m, Shia majority (~2/3) ruled over by Sunni monarchy/minority (1/3). Bicameral legislative structure put in place in 2002. 2 elections since (2002, 2006), women given right to vote in 2006 elections. Elections for lower house, King gets to appoint upper house. Doesn’t have enough oil & gas to go the Abu Dhabi route of giving free stuff to citizens.

Reactions: Bahrain was a funny one for me. It felt more like a “real” country, mainly because we actually got to meet Bahrainis in non-official capacities (taxi-drivers, hotel workers, etc.) There wasn’t that disorienting feeling of being in the Middle East but being surrounded by people from South Asia. We had the opportunity to meet with local business owners as well as some government-linked organizations that were focused on promoting small and medium sized enterprises in the Kingdom. I probably learned the most in the informal conversations that we had after the official sessions. The head of the Bahrain Development Bank’s entrepreneurial efforts felt that the biggest hurdle they needed to overcome was one of attitude. He felt Bahrainis preferred to take safer jobs in government or at multinationals based in Bahrain rather than the path of starting something on their own. He saw his organization’s role primarily as one of encouragement, and subsequently, skills building (random aside: BDB’s motto is “You are not alone”, strains of MJ kept playing in my head throughout the presentation). We walked through their business incubator where they offer entrepreneurs free rent for a maximum of 4 years, but perhaps more importantly, a community of other entrepreneurs to interact with.

When I think incubator, I have web or tech startups in mind. These were nothing of the sort. We met with a female entrepreneur who was re-conceiving chocolates. There were perfume makers, camel feed manufacturers, and perhaps most improbably, a performance car assembly company. There seemed to be no targeted sector focus, no marketing plan around their programs, and a seeming lack of alignment between their stated goals of promoting innovation and the companies they had accepted into the incubator program. At the same time though, talking to the Bahraini entrepreneurs, there was a true sense of energy and enthusiasm around building and running businesses, a quality that I find exciting and essential to the business of running startups. It gave me more confidence than the grand plans and Powerpoint presentations of the UAE.

Sheela, the Bahraini Chocalatier, reminded me very much of the entrepreneurs I used to work with in Silicon Valley. She spoke excitedly about how she was changing the kinds of chocolate people were used to, and how she wanted to start a line of innovative sushi as well. She talked about finding the right equipment, hiring skilled pastry chefs, better marketing campaigns with gusto and conviction. Her husband mentioned that the Crown Prince had been promoting greater workforce participation for women and in fact had recently pushed for women’s right to drive taxis. We got to ride with a female taxi driver later that afternoon and she was very assertive, had no problem bossing the male university security officer around, and behaved quite unlike the other women we’d encountered thus far. One random factoid they gave us was that women outnumbered men at the local universities, and that the government was working to convince more men to stay in school. The Crown Prince was apparently quite active in trying to push the message that education was essential for the country to raise its standard of living.

Ultimately, I don’t believe that governments can legislate innovation or entrepreneurship. You must put the right incentives in place, and perhaps equally importantly, you need to have strong, visible and consistent leadership.  If you want a knowledge economy, you need increasing levels of education. And you have to explain to people why its important, because mostly it just seems like a lot of work! I think of developing countries as young children. Someone has to say “This is what we’re going to look like when we grow up.” What that vision is can be arrived at through many different ways – democracy is but one of them. But it has to be a vision that the population can buy into, and the message has to be delivered repeatedly and with conviction.

Bahrain’s very lack of oil resources relative to their GCC neighbors, the fact that the tension between the Sunni ruling minority and Shia majority means that the king cannot afford to be heavy-handed, and the earnestness of the MBA students I met give me comfort that Bahrain can make steady development progress. They aren’t going to be London or Paris – but they don’t have to be. They can be Portugal, which is a perfectly reasonable and good outcome.

Posted by: ShiyanKoh | 01/24/2010

In search of the modern kallipolis

Before the trip

A friend gave me a copy of Plato’s Republic, half-jokingly perhaps since I often refer to Singapore as a modern Platonic Republic (liberally appropriated from Professor Mark Mancall). With some nostalgia for SLE, and an upcoming trip to the UAE/Bahrain planned, I decided it might be a good time to re-read the book.

Though the book opens with a discussion on the nature of justice, much of the content revolves around what a kallipolis, the best kind of city, would look like. “Come then, let’s create a city from its beginnings,” says Socrates. I had forgotten how much the book read like a primer for what Singapore is today. It’s focus on the role of a governing elite philosopher-king guardians, the importance of education in inculcating a sense of civic duty, even the role of censorship in ensuring that negative influences do not creep into society. I think it provides an interesting jumping off point to consider the question of how one would plan a country if you got to start from scratch. And to that end, I was curious about how Singapore holds up when compared with other countries/city-states that are attempting something similar today. I don’t know how far the comparison holds up, but maybe we can think about the ruling Sheikhs as philosopher-kings more easily than in systems that have more democratic ruling structures.

The literature we were asked to read on Dubai and Abu Dhabi makes their efforts sound somewhat like Singapore’s development efforts from an investment perspective, with a focus on foreign direct investment, but make little mention of the hard work of investing in education, healthcare and the infrastructure necessary to upgrade their populations’ skill sets such that they can compete in a global economy independent of oil wealth. Perhaps having oil buys Abu Dhabi enough time to improve literacy and healthcare, but I suspect that the “hardware” of infrastructure building will prove to be easy relative to the “software” of creating a national identity, raising educational levels, and teaching a population to be globally competitive.

Post-trip reflections

We’ve just completed a whirlwind tour through Abu Dhabi, Dubai, and Bahrain. The trip/course was structured to have us think about the various roles of state (Abu Dhabi), business (Dubai) and society (Bahrain) within an economy. Our meetings involved meeting government-linked corporations like ADNOC, Mubadala, Strata and the Bahrain Development Bank, as well as interviews with business people, both small and medium-sized enterprises, as well as MNC’s based in each location.

When thinking about the three places we visited, I kept framing each situation as an equation to be solved, with each Sheikh working with a different set of cards perhaps, but all essentially trying to accomplish the same thing: a prosperous nation/emirate. The main variables I was focused on were availability of oil & gas wealth, level of development of physical infrastructure, reliance on foreign labor and thus attractiveness to expatriates, maturity of legal frameworks, quality of local workforce, and level of political stability. I took a quick stab at rating these metrics across the three locations, and these ratings are relative to each other, rather than relative to some global standard, given that each location is in a sense competing with the others for primacy in the region.

 

What struck me most about our time in the UAE was the difficulty we had meeting actual Emiratis, apart from our meetings with ADNOC and Mubadala. Everywhere you looked, there were expatriates, from low-skilled construction and service workers to high-skilled bankers and oil-services executives. I quizzed all the expats I met, do you have Emirati friends? Emirati employees? Even the fresh HBS admit I met who had been born and raised in Dubai didn’t have Emirati friends. It was a very strange thing. I’ve never been to any other country where you interact primarily with non-citizens. The only people who had regular contact with Emiratis were those who worked for government-linked investment funds. I knew that 80% of the population was expats, but experiencing it was rather surreal and also created some dissonance given the government’s explicit “Emiratization” goals where companies are required to have some percentage of their employees be Emiratis. The employment targets are only one aspect of a fairly explicit government policy of favoring Emiratis. The level of benefits vary between Abu Dhabi and Dubai given the discrepancy in their oil reserves, but in Abu Dhabi, each Emirati family is given a house, a AED 75,000 grant upon marriage, and 5 or more business licenses. For foreigners to do business in the Emirates, they must have an Emirati sponsor through the purchase of one of these business licenses. This creates an annual revenue stream for the Emiratis through the sale of these licenses.

I have some discomfort around any quota-based system, even as I understand that the government seeks to upgrade the skill level of its native population and using quotas is one way of accomplishing it. It makes me think about Malaysia’s bumiputra policy but as Professor Maurer pointed out, maybe instead of thinking of Singapore as the counterfactual, I should think about racial riots and pogroms as the counterfactual. Having said that though, my instinctive response is that favoring any one group over another in a systematic way will create a generation of people who think they are entitled to different treatment for non-performance-based reasons, which is socially divisive and ultimately sets the country up for non-competitiveness. Former Malaysian Finance Minister Razaleigh Hamzah alludes to this in a speech discussing the relative decline of Malaysia’s prominence at the Regional Outlook Forum in Singapore:

“The formula of communal power-sharing that the Barisan National and its predecessor was built on had started life as a political accommodation, a nation-building compromise, a way-station on the road to a fuller-union of our citizens. Fifty years later, it had ossified into what appeared to be an eternal racial contract, a model replicated at every level of national life.”

It was also unclear to me how this heavy reliance on foreign talent without any efforts to turn them into citizens/stakeholders was a good long-term value creating strategy. In fact the UAE and I think the GCC more broadly makes it quite difficult for foreigners to become citizens, because why share your wealth with more people than necessary?

It was after talking to businesspeople in Dubai, however, that I started to change my mind. For the spice trader in the souk and the hardware wholesaler who sells to retailers in the GCC region, Dubai was the best place for them to do business. They had come from Iran and India, and been in Dubai for almost 20 years a piece, and had didn’t even consider living or relocating to other GCC countries. Dubai gets to import a merchant class, as it is geographically conveniently situated for trade with East Africa and the Middle East, and relative to other GCC countries, is a more comfortable place to live.

Maybe I was thinking about this in the wrong way. I was framing the problem from a Singapore perspective (focus on nation building and institutional integrity), when I really should have been thinking about it from the Sheikhs’ perspectives. Oil gave these economies a way to leapfrog the earliest stages of development, thus allowing them to bypass the low-wage manufacturing stage, and go straight to building knowledge-based service economies. The sheikhs priorities are to keep the native population happy, through ensuring that the economy continued to grow. With a small native population, and a seemingly endless supply of low-cost labor on the manual end, and enough money to pay top-dollar for expats at the high-end, Abu Dhabi and Dubai are able to keep their emirates happy, rich and well-fed. They don’t have to spend as much money on education and other social services traditional governments provide to their youths, since the expat workforce enters the country full-trained and grown up, and they don’t have to pay for healthcare because all expat workers must have a health checkup every 3 years and non-citizens are asked to leave upon turning 60 so no need to worry about social security. One could argue that there will always be a ready supply of cheap labor in the world, so might as well make it easy for them to come and take the jobs in your society that no one wants. This presumably also buys them time to upgrade their own population’s skills so that they end up in managerial roles eventually.

Brilliant plan, right? All my concerns about turning expats into stakeholders? It’s actually the ultimate form of Darwinism. Declining industries will naturally force people to either a) leave Dubai, or b) find another business, all without government having to shoulder any responsibility for the retraining/unemployment since you can only stay in the UAE if you have employment. No need to nationalize anything here to save jobs. You only need to concern yourself with the very small population of native Emiratis. For a while I thought – well, it’s not how I would’ve done it, but I can see why they’ve pursued these strategies Granted, Abu Dhabi is quite different from Dubai given the relative vastness of oil reserves that Abu Dhabi has, and the apparently more long-term focus of their sovereign wealth funds, and headline desire to invest for the future of their emirate.

One way we were asked to think about the Abu Dhabi government was as an asset manager, of a) oil in the ground, b) investments outside the UAE, and c) Emirati and foreign human capital with Abu Dhabi. And to be honest, this is a difficult analogy for me because I’m not really clear what metrics we’re measuring them by. Is it literacy? Per capita GDP? Technological adoption? Because for all intents and purposes, the UAE is already there. Just as a quick thought experiment, we did a quick back of the envelope calculation suggesting that with $1 trillion in assets (ADIA+Mubadala+other smaller SWFs), assume a 5% rate of return and approximately 200,000 Emiratis, we could pay each citizen $250,000 annually. Why even bother with Mubadala and the Masdar initiative?

I think it’s because every nation, needs to have a story that it tells itself, and its citizens. This is especially true for post-colonial states who often have nothing in common other than a shared history of subjugation. For the UAE, it’s slightly different I suppose, Emiratis have a shared Bedouin past, and are all Muslim. The role of the story here then, is in helping the population make sense of the sudden windfall that hydrocarbons have given them, and giving a sense of meaning to all this wealth. People need something to believe in, and what is more compelling than the idea of a benevolent, far-sighted prince, both taking care of his subjects, and showing the rest of the world how the UAE can lead trade, innovation and development?

After extolling the brilliance of the setup though, I started to see some cracks in the system – expat business executives spoke of the deep divide between Emiratis and non-Emiratis; that in business dealings it was all too easy for an Emirati to call in the authorities or sue in what may have been just standard transactions gone wrong. The recent acquittal of Sheikh Issa (a member of the ruling family) on rape and bodily harm charges is merely the most recent public example of the blurry line between institutions and the ruling family. Expats spoke of the extreme care they needed to exercise in all dealings with Emiratis because of the fear that all disputes would be resolved in favor of the Emirati parties. This could range from the minor, traffic accidents or foreign women spurning the advances of Emirati men, to serious disputes between Emirati sponsors and business parties. Everyone spoke of the huge amount of capital in the region, the opportunities there were, but I didn’t feel any genuine love for the place. It is a place of great opportunity and commerce, and nothing else.

Conclusions…

So if I go back to Socrates and the hypothetical creation of a city from scratch, is this how I would have done things? I guess it goes back to who I am and what my time horizon is. For now, Abu Dhabi and Dubai have enough going for them to sustain their economies and keep their native populations happy. I worry that it is the generational handover that will struggle. Will the UAE look back in 20 years and realize that they’ve created an economy filled with industries entirely dependent on foreign talent, while failing to adequately motivate their native population to use their freely acquired educations?

More on Bahrain at a later date…

 

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